Company: Hindustan Times (268 complaints)Complaint Details: I Raj Jigjini resident of dombivli have grievances with the circulation team @ Hindustan Times in Mumbai, every time I call their customer service they insist on being patient till they send their executive but hardly seem to respond, they specifically ask to send the address proof and a cheque through courier, why should i do that when other newspaper company like TOI, DNA etc. take orders online through electronic payments unlike HT, kindly take strict actions for the above complaint
Thank you
Dear Raj,
Greetings for the day!
This is with reference to your HT Subscription. We understand that you wish to subscribe for Hindustan Times News Paper. May I request you to provide us with your contact numbers by sending an email on subscription@hindustantimes.com so that the necessary instructions can be provided to the sales team regarding your subscription.
Our sales executive will personally visit you and explain the various offers we have. Kindly be assured that you will receive a call from our field sales team to complete the subscription formalities once we receive the contact details.
Please feel free to connect with us for any further information and we will be glad to assist you.
Regret the inconvenience caused in this regard and sincerely apologise for the same
Best Regards
Team Hindustan Times