Complaint Details: HI. I HAVE BOUGHT A NEW N8 FOR MY BIRTHDAY IN FEBRUARY 2012.
A CELL I WANTED SINCE ITS ARRIVAL. I HAVE BEEN BACK TO THE STORE AFTER THE FIRST 10 DAYS. THE CELL JUST WENT BLANK. THEY TOOK THE PHONE IN FOR REPAIRS AND REPLACED THE SOFTWARE AND COVER.
I HAVE BEEN BACK AGAIN AFTER A MONTH, AGAIN THE SOFTWARE. TOUCHSCREEN NOT WORKING PROPERLY. WHATEVER YOU CLICK ON, DOES’NT OPEN UP. AGAIN THE SOFTWARE HAS BEEN REPLACED.
I HAVE BEEN THERE AGAIN BECAUSE I CAN’T SMS OR RECIEVE MY EMAILS.
THE CELL STILL HAS THE SAME PROBLEM, AND IT HAS’NT BEEN FIXED YET.
I DO NOT SEE WHY I SHOULD BE WITHOUT A CELL WHEN REPAIRS TAKE PLACE. I HAVE ALSO ASKED THE GENTLEMAN SFISO WHY I CAN’T JUST BE REPLACED WITH A NEW CELL.
STORE CONTACT DETAILS: 013-692-4291.
COULD SOMEBODY JUST GET BACK TO ME WITH REGARDS TO THIS PROBLEM, PLEASE?
THANKS.
Category: Mobile Phones & Gadgets
Hi,
Sorry to hear about your experience. Please write to us on nokiaindiadigitalmarketing@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number
4. Device Model.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.