Tata Indicom – Switched off number and harassing without any cause
Company: Tata Indicom (37 complaints)Category: Telecom
Complaint Details: sir
I m using blackberry 8830 handset having a Tata indicom no. 9215262333.
I submitted a request for pre to postpaid conversion around 14th may.
At 16th morning my number was switched off by company and after that unable to restart due to some technical error.
I submitted request after request having SR 309728729, 309783567, 309819851, 309859637 through m/s DNS communications
power house Rohtak raised by Mr. Deepak Nigam and still waiting to restart my number but no action was taken even I didn’t receive
a call from company or from tech. support.
Mr. Deepak nigam personally talked to Mr. Sandeep Bareja dm last evening but in vain.
How shameful it is and also I m very sorry for using Tata indicom services.
Please guide me what should I do?
Should I go to consumer forum against company for harassing me without any cause?
Or should I wait and if so for how long I have to wait?
I had a talk with Mr. Sandeep Bareja DN this morning but nothing happens till the time. Nobody’s there to listing my problem nor to sort out this.
Category: Telecom
Dear Customer,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform that, your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.
Thanks and Regards,
Customer care
Tata Docomo.