Timtara.com – Non Delivery of Order
Category: Internet Portals
Complaint Details: Not delivered:
Order #10239358
Order Date: 19-04-2012
Recipient: Biswaroop Mukherjee
This order is marked as Awaiting Shipment
Your Order Contains the Following Items:
1 x Lowe Pro Nova 190 AW DSLR Shoulder Bag
NO RESPONSE FROM CUSTOMER CARE.
Category: Internet Portals
Official Reply from timtara.com
Dear Biswaroop Mukherjee,
This is with reference to your query regarding delay in refund process.
You have ordered (Order no #10239358)LowePro Nova 190 AW DSLR Shoulder Bag with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologise for the inconvenience caused. However, now your order has been cancelled & refunded & amount has been credited to your account.
We would like to thank you for your kind cooperation & patience.
We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.
Thanks & Regards
Team timtara