Timtara – Loss in digital camera
Category: Internet Portals
Complaint Details: Sir I am a student… and I ordered a digital camera Nikon s3100 on 2oth march, but now 11th day till yet I DID not got mine any camera… sir I am very much tensed and collected money from my pocket money… please sir I am regularly mailed them and called them but those people do not receive any call…..
Sir pleases. Do anything I am in trouble please. Help me…. this timtara is a horrible shopping site…
THE ORDER NO IS 10219128 PLEASE.HELP ME SIR.
Category: Internet Portals
call them for refund
Avenues India Pvt Ltd.
Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai- 400054, India.
24 * 6 Support Contact Numbers
Tel: +91 22 67425555 / 26000816 / 32913622 / 66920419
Fax: +91 22 67425542/ 26480772
Avenues India Pvt Ltd.
Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai- 400054, India.
24 * 6 Support Contact Numbers
Tel: +91 22 67425555 / 26000816 / 32913622 / 66920419
Fax: +91 22 67425542/ 26480772
if you have made the purchase through the credit card you can get your money back. call up the credit card company and explain the problem and ask for “charge back” and ask for “charge dispute form” process.
Official Reply from timtara.com
Dear Nakul Sharma,
This is with reference to your query regarding delay in refund process.
You have ordered (Order no #10219128)Nikon Coolpix S3100 14MP Digital Camera with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologise for the inconvenience caused. However, now your order has been cancelled & refunded & amount has been credited to your account.
We would like to thank you for your kind cooperation & patience.
We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.
Thanks & Regards
Team timtara