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Vodafone – Recharge not credited

Complaint posted by: on 9-Jun-2012 3 Comments
caticonslite_bm_alt Company: Vodafone (428 complaints)
Category: Telecom

Complaint Details: I AM A RESIDENT OF SILIGURI WESTBENGAL, I HAVE RECHARGED MY NO. VIA KIOSK AT SEVOKE ROAD SILIGURI ON 7/06/2012. VODAFONE HAS DEDUCTED THE BALANCE BUT HAVENT CREDITED AS YET IN MY ACCOUNT…CUSTOMER CARE PEOPLE ARE ALL ILL MANNARED.

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Category: Telecom

3 Responses to “Vodafone – Recharge not credited”

  1. Sambasivarao.P says:
    June 11, 2012 at 7:18 am

    Hi,
    Im Siva From Bangalore,
    I had paied my Bill 300rps out of 875 on 8th June but till now my Sim is not yet activated. so i had called to customer on Saturday morning the response is thet didnt get any updates according to my bill, but money had detectud from my credit card

    PLZ resolve this issue As soon As possible

    Reply
  2. Vodafone India says:
    June 11, 2012 at 10:28 am

    Hello Dipta,

    Thanks for writing to us. Please send us your number at http://bit.ly/LL7cJF so that we may address your concern better.

    Regards,
    Vodafone Customer Care

    Reply
  3. Vodafone India says:
    June 12, 2012 at 10:23 am

    Hello Dipta,

    Please email us the scanned copy of the recharge receipt at vodafonecare.wb@vodafone.com so that we can assist you better.

    Regards,
    Vodafone Customer Care.

    Reply

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