The Consumer Protection Act mandates establishment of Consumer Protection Councils at the Center as well as in each State and District, with a view to promoting consumer awareness. The Central Council is headed by Minster In-charge of the Department of Consumer Affairs in the Central Government and the State Councils by the Minister In-charge of

As a result of economic reforms and increased foreign investments, “Consumerism” is dominating the Indian market in today’s age. Market has changed from Caveat Emptor (Let the buyer beware) to Caveat Venditor (Let the seller beware) and the choice exercised by the consumer will be influenced by the level of consumer awareness achieved. As big

The procedure for filing a complaint and seeking redressal is simple. A complaint can be filed either in National Commission, State Commission or District Forum depending on the total amount of money involved as costs and compensation. Filing fee for a consumer dispute complaint also depends on the value of goods, service and compensation claimed